Navigate
Headquarters
P.O. Box 911, Riyadh – 11421 Kingdom of Saudi Arabia
Customer Service: 920020053
customerservice@salehiya.com
Strategically located in Riyadh, Jeddah, Dammam, and Khamis Mushait, our fully equipped warehouses boast separate loading docks, an inbound area, and specialized zones for product labeling and packing.
Strategically located in Riyadh, Jeddah, Dammam, and Khamis Mushait, our fully equipped warehouses boast separate loading docks, an inbound area, and specialized zones for product labeling and packing.
Our cutting-edge offerings include tailored cold storage solutions ranging from ambient to -80 degrees Celsius, ensuring precision and reliability. Our facilities are not only GDP-certified but also equipped with temperature-controlled zones, maintaining optimal conditions at +2 to +8 degrees Celsius.
Our dedicated team of over 300 logistics & Supply Chain qualified experts ensure the smooth operation of this expansive and dynamic distribution network. Continuous training & performance management for Front Line Staff, Laborer, Security, Managerial, and dedicated Quality Assurance team.
Salehiya’s logistics capability is supported by over 100 temperature-controlled vehicles, all seamlessly connected in real-time to our control tower, tracking both temperature and movement. This robust fleet facilitates the handling of 50+ million units per year and hundreds of customer deliveries every day across the country, achieving delivery lead times that are half of the market standards.
– Certified ISO 9001:2016 Quality management
– Certified Good distribution practice
– Regular SFDA & International partner Audits
– Proper SPOCs & Communication protocols
– All-inclusive operational SOPs
– Robust & Controlled Master Data Management
– Sales & Operational Planning process
– Advanced Forecasting Methodologies
– Internal Audit & Quality Assurance team
– Most advanced & cutting-edge strategies for safety and the environment
– Recognized as one of the best places to work continuously since 2022
Our state-of-the-art centralized monitoring system seamlessly links all warehouses and fleet operations in real time to our Logistic Control Tower in Riyadh. With an extensive network of hundreds of cameras and temperature sensors, we ensure comprehensive oversight of our cold chain operations throughout the entire Kingdom.
Salehiya has embedded a robust dashboard framework across processes to monitor live data to facilitate effective decision-making by management & teams on the ground. These dashboards encompass the full horizon of the stock journey from arrivals and clearance to logistics centers & then from logistics centers to the doorstep of caregivers. This capability and access to live dashboards also enable our esteemed partners to efficiently manage stock supply and planning across the Kingdom.
At Salehiya, our specialized team of SAP experts ensures the seamless operation, precision, and efficiency of all our systems and procedures. Additionally, they are vital in implementing the latest system upgrades and technologies across the organization.
We have the capability to effectively execute Systems Integration with partner and customer systems for enhanced visibility and process optimization. We use advanced SAP solutions like WMS Inventory Management, ATTP, etc…
Get in touch with us on our various channels and elevate the healthcare in the Kingdom
In 2019, Salehiya proudly became the first company in KSA to implement Advanced Track and Trace Platform (ATTP) in alignment with the SFDA mandate. Our commitment to excellence was further acknowledged with the SAP Best Run Award, recognizing our exceptional CRC execution in 2019.
We stand accredited, meeting the rigorous quality control standards set by both our international partners and Saudi regulatory authorities. Ensuring operational transparency, our fleet and stock are tracked in real-time.
Remarkably, our delivery time of 1.1 days across KSA surpasses the market standard of 2 days, exemplifying our dedication to efficient service delivery.